FAQ

Do Sugar Gliders Make Good Pets?

Sugar gliders make great pets for the right people. We always say,“if you’re an animal person, there’s no better pet, if you’re not an animal person, there’s no worse pet.” They are nothing like hamsters (except in size), they are much more like little dogs, each one with its own individual personalities. While they are relatively low maintenance pets, they do require a lot of attention. Be sure to check out Is a Sugar Glider the right pet for me (video at the bottom of our home page)? to determine if it will make a good pet for you.

Are sugar gliders good with children?

Once a sugar glider is bonded they’re great with people of any age, but young children should definitely be supervised when interacting with an animal.

How long do they live?

When properly cared for a sugar glider in captivity can live up to 15 years.

How large do they get?

A full-grown adult is usually between 5-7 inches (not including their tails) and can weigh up to 7 oz. According to veterinary journals, an 8-week old baby sugar glider can range in weight from 23 to 75 grams.

Do they make a lot of noise?

Although I wouldn’t characterize sugar gliders as “noisy animals,” they do have a wide range of sounds they can make. They are most known for the “crabbing” noise they make when they are scared. If you’ve never heard it before it’s not what you would expect from such a cute little animal. The easiest way to describe the crabbing noise is similar to the sound of a cicada (those locust looking insects). Sugar gliders are also known for occasionally making a barking noise similar to a small dog. Not all gliders bark and those that do, usually do so infrequently. The barking is one of those noises that’s really cute the first few times you hear it and become annoying if it occurs in the middle of the night while you are sleeping. Fortunately, if you turn on a little night light they will inevitably stop barking. The other noise they make sounds like a small sneeze or whisper. They usually make this noise when talking to other gliders

Is a "sugar glider" & a "sugar bear" the same thing?

A “sugar glider” and a “sugar bear” are exactly the same thing. We have also heard them called: honey gliders, sugar babies, suggies, sugar babies…

Are all of the males neutered? How much do you charge for neutering?

All our males are neutered before we send them to you. This is provided as a FREE service. A vet usually charges around $150-400 to do neutering however we provide it as a service to all our customers at no cost. Some other websites charge for the neutering as well as a hidden charge. We feel that an unneutered male does not make a good pet for several reasons, however, all those reasons become irrelevant as long as you neuter them early in life.

Can they be potty trained?

No, they cannot. Fortunately, their urine and fecal matter has little to no odor and is very insignificant in quantity/size (a full-grown animal is only 7 oz). Once you bond with your animals you will learn their bathroom patterns and be able to avoid getting peed or pooped on. Most gliders will go to the bathroom right when you take them out of the cage. With a little planning and preparation, you can avoid any mishaps on your hands or clothing. See Is a Sugar Glider the right pet for me (video at the bottom of our home page)? for more information on this subject.

How will they get along with my other pets?

This is a very popular concern of new owners and the answer is no they won’t… as long as you follow our advice on introducing them and use some common sense. Obviously, if you have a very aggressive cat or dog, use extreme caution when they are interacting. There is a time-tested and proven method that has never failed to work. If you follow our advice your other pets will not kill your gliders.

Do sugar gliders smell?

No they do not. Every living thing has some sort of smell associated with it, but sugar gliders do not have any sort of strong or offensive odor provided that you feed them a vegetarian based diet (which we recommend regardless). Unneutered males are the exception to this rule, however, we do not sell unneutered males since they do not make good pets.

Can they bond with more than one person?

Sugar gliders are colony animals so they will bond with many people. Like any pet, they will tend to bond more closely with those who spend more time with them. Once an animal is bonded and well socialized it will be friendly to everyone, even strangers they’ve never met before.

Do they chew on things?

Sugar gliders are marsupials, not rodents so they do not typically chew on things the way a hamster or gerbil would.

What happens if they "get away"?

Once the animal is bonded there are no concerns about an animal getting away since it will want to stay close to you most of the time. Regardless you will always want to practice common sense. Until you know the habits of your pets, you shouldn’t put yourself in precarious situations.

Do they bite?

Any animal (including humans) can and will bite if they are provoked. If an animal is well treated -and not scared of you anymore because you have gone through the bonding process- then it is extremely rare that it would ever bite. Do dogs bite? Most people’s pet dogs won’t bite, but obviously, they can and will in certain situations. For adult pet sugar gliders, it’s the exact same thing. When a sugar glider is a baby and hasn’t yet bonded to the new owner it’s not uncommon for them to nip at you out of fear. This will most certainly stop once the animal becomes more comfortable with its new owners. See Is a Sugar Glider the right pet for me (video on the bottom of the home page)? for more information on this subject.

What is better, a male or a female?

This is a very popular question but the truth is it doesn’t matter. All the males are neutered so it makes no difference whatsoever. You can have 2 males, 2 females, or one of each, they all get along the same. Subject to availability you can have whatever sexes you want. If you’re having a hard time deciding, think in terms of names you’d like to use for your new pets.

How much time should I expect to spend with them?

Like any pet the more time you spend with them the better. We only sell them in pairs so if you can’t take them out of the cage one day it’s not the end of the world because they have each other to play with. Ideally at least an hour most days would be more than adequate.

Are they taken out of the wild?

No. All our animals are bred domestically. While it’s true that they are native to Australia and Indonesia, they have been bred in the U.S. as domestic pets for almost 20 years.

Do I need to trim their nails?

You don’t have to but you’ll probably want to. There is a product on the market that will file down their nails every time they run on their wheels but you can also do it manually with an emery board or nail clipper. You will have detailed instructions on how to file take care of the nails in the information we send you after you purchase.

Can they fly?

No, they cannot fly. Most are pretty good jumpers though. They have a membrane that stretches from their front feet to their hind legs which enables them to theoretically glide further; hence the name sugar GLIDER. In your home, it’s unlikely that they will be able to jump more than a few feet unless they are elevated.

What colors do they come in?

All the animals we adopt out are gray or sometimes brownish. We do not deal with all the different colors because they are more likely to have health problems down the line since they are bred for recessive traits. The animal's health is our first priority.

Can you teach them tricks?

Sugar gliders are very smart and can definitely learn some tricks. As with any animal, it will require a lot of patience on the part of the owner. Generally speaking, any animal which is bonded will respond to its name, come when it’s called, and go into your pocket when given the opportunity.

Are they legal to own or will I need a special permit?

There is no federal law against sugar gliders as pets however California and Pennsylvania will not allow you to have them. Obviously, local county laws can say anything but it is rarely an issue. We take no responsibility for knowing the laws in your county and will ship animals to any state which allows them.

Are they nocturnal?

Yes, they are nocturnal however it is a non-issue. Cats are nocturnal as well and are regarded as great pets. While a sugar glider will sleep most of the day if left in the cage, they’re more than happy to play with you anytime you take them out of the cage. Most owners prefer to leave their pets in the cage during the night because the extra energy can make them more difficult to handle.

Is it possible that I'm allergic to them?

Sugar gliders are generally considered non-allergenic but anything is possible. Even though we have never heard of a case of an allergic reaction to sugar gliders, we strongly recommend that if you have bad allergies you try handling a live animal at length before you commit to caring for a pair.

Do I need to buy 2 animals?

While 1 animal can live a very healthy and happy life on its own when given the proper attention, we do recommend that our customers adopt at least 2. This ensures that the animal will not get depressed from being neglected and also makes it safer to ship them.

What do sugar gliders eat?

There are several different diets that are recommended for sugar gliders. For some reason, this subject matter seems to cause a great deal of controversy among sugar glider owners. One aspect of the argument that is not as controversial is that they require a diet that consists of approximately 75% protein and 25% fruits and vegetables. What is more highly debated is the way the protein is administered. We strongly recommend using a pellet food. While there is nothing wrong with the other popular diets, the pellet food we recommend was specifically designed for sugar gliders by a veterinarian. It ensures (with no room for error) that your glider receives an appropriate form of protein that is both cost-effective and easy to administer. You are welcome to administer any diet you prefer long term, but we do require that you stick with the pellet food at least the first 6 months of the animals life. It’s what they have become accustomed to prior to you receiving them and changing the diet of a baby sugar glider suddenly can have dire results. The other 25% of their diet (as stated above) consists of fresh fruits and vegetables. A slice of an apple per animal per day is –like the pellet food- both cost effective and easy to administer. As the babies grow you can use whichever fruits and vegetables you have in the house, but apples are always a good staple. -Why is there such controversy about this subject on the internet? We can’t tell you for sure why this is such a hot topic online, but suffice it to say that the internet makes it easy for anyone with a strong opinion about anything to make that opinion known. We have fed our personal pets pellet food for years and they are all very healthy and happy. We have nothing to gain by recommending a diet that is less than proven effective.

How much does it cost to feed them?

The pellet food averages less than $3 a month per animal when administered properly. The cost of apples and other fruits/vegetables varies by season and variety. A slice of an apple per glider per day is likely to be the most inexpensive way to fulfill that aspect of their diet.

Can I give them treats?

Of course! Sugar gliders love treats, especially sweet ones, hence the name SUGAR glider. Obviously for the sake of the health of your animals you want to keep most junk food to a minimum, reserved for special occasions.

Do they need any shots?

No, sugar gliders do not require any vaccinations. They don’t carry rabies, heartworms, or anything else like that.

Do Veterinarians know how to work on them?

Obviously, it depends on the doctor. Any veterinarian that works on small animals should be very familiar sugar gliders and their needs. In the past decade, as sugar gliders have become more and more popular, most veterinary clinics have made a point of having at least one staff member who knows how to treat them. Realistically, it’s unlikely you will need to see a veterinarian since gliders rarely get ill. We do recommend regular check-ups though.

What kind of cage will I need?

When you purchase from us we’ll send you the required cage ahead of time (about a week). The cage we provide is a great starter cage. While technically it has been said that you can keep 2 adults in the cage we provide their whole lives we HIGHLY recommend upgrading to a bigger cage once the animals are adults.

Do I need to bathe them?

Nope. Sugar gliders will clean themselves like cats.

How hot/cold can they get?

They are definitely much more sensitive to the cold when they’re babies. Keep in mind that the original natural habitat is a rain forest so it’s best to keep them warm whenever possible.

How long can I leave my sugar glider alone?

Sugar gliders need fresh food daily so it’s best not to leave them for more than 24 hours. Theoretically, you could have someone check on them if you were away to make sure they have food and water but remember they do thrive on attention from their owners so you wouldn’t want to leave them in their cage for weeks even though they have each other.

Are they allowed on airplanes?

It depends on the airline and it changes frequently. If you’re someone who flies a lot and would need to take them with you we highly recommend that you check with your airlines.

Is this a good pet for me if I travel a lot?

It depends on the airline and it changes frequently. If you’re someone who flies a lot and would need to take them with you we highly recommend that you check with your airlines.

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